Refund Policy | Hard As Diamond
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Refund Policy

In General

 

All Sales Are Final

 

We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at [email protected] with details of the product and the defect. You can send the item you consider defective to:

 

4877 Irmin St.

Burnaby, BC

Canada

V5J 1Y4

 

Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.

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